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Policies

 
 

PRIVACY PolicY

We recognise that your privacy is important to you and we are committed to protecting the personal information we collect about you.

General Privacy Statement
You may visit the Island Beach Escape website without telling us who you are or revealing any personal information about yourself. However Island Beach Escape does give you the opportunity to provide to us some of your personal contact information in order to receive information from Island Beach Escape. This information includes your name, email address and country of residence. We will only use this information for the purposes described in this policy statement.

Types of information collected
We may collect and hold personal information about you, that is, information that can identify you, such as your name, address, contact details and other information relevant to providing you with the services you are seeking, or someone else you know is seeking.

Purposes of collection
Generally, we will collect and use your personal information for one or more of the following reasons:

  • providing information and services to you or someone else you know;

  • processing an application you have made;

  • undertaking various activities required by law;

  • providing you with information about other services that may be of interest to you that we and other organisations that we have affiliations with may offer,;

  • providing you with promotional information about us and other organisations that we have affiliations with;

  • facilitating our internal business operations, including the fulfilment of any legal requirements; and analysing our services and customer needs with a view to developing new and/or improved services. 

Methods of collection
Personal information will generally be collected directly from you through the use of any of our standard forms, over the internet, via email or through a telephone conversation with you.

Failure to provide information
If the personal information you provide to us is incomplete and/or inaccurate, we may be unable to provide you, or someone else you know, with the services you or they are seeking.


Internet users

If you access our website, we may collect information about your connection session in the form of your IP (Internet Protocol) address and domain name. Also, our website may from time to time use cookies. The main purpose of cookies is to identify users and to prepare customised web pages for them. Cookies do not contain personal information per se, but they may link back to a database record about you. We may use cookies to monitor usage of our website and to create a record of when you visit our website and what pages you view so that we may serve you more effectively. No attempt will be made to identify users or their browsing activities except in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect server logs. The statistics and log files may be preserved indefinitely and used at any time and in any way necessary to prevent security breaches and to ensure the integrity of the information supplied by Island Beach Escape. Your personal information will not be released unless the law permits it or your permission is granted.

Links to other websites
Our web site may contain links to other websites. We are not responsible for the privacy practices of linked websites and so linked websites are not subject to our privacy policies and procedures.

Use and disclosure
Generally, we use and disclose personal information about you for the purposes for which it was collected. We may also disclose personal information about you to:

  • other service providers who provide the various services that you have requested and we have arranged. These service providers may not be required to comply with our privacy policy;

  • our members and other organisations that we have affiliations with for the purposes of providing you with information about services and various promotions that might be of interest to you.

Security
We store your personal information in different ways, including on paper and in electronic form. We take commercially reasonable measures to ensure that your personal information is stored safely to protect it from misuse, loss, unauthorised access, modification or disclosure. These may include both electronic and physical security measures.

Access
You may be entitled to access the personal information we hold about you, upon making a written request. We will endeavour to provide you with access to the personal information requested within 30 days. We may charge you a reasonable fee for processing your request. We may decline a request for access to personal information where the Privacy Act requires us to do so. If, upon receiving access to your personal information or at any other time, you believe the personal information we hold about you is inaccurate, incomplete or out of date, please notify us immediately. We will take reasonable steps to correct the information so that it is accurate, complete and up to date.

Feedback
If you have any queries about our privacy policy or the way in which we handle your personal information, please contact us:
Island Beach Escape

37 Avenel Gardens Road
MEDINDIE SA 5081

More information
For more information about privacy in general, you can visit the Federal Privacy Commissioner’s website at www.privacy.gov.au. This privacy policy may change from time to time. The policy was last updated on 1 February 2010.